Position Desired: IT Manager

Cover Letter:
(***) ***-**** **** **** ***@***.***
Motivated, high energy IT professional experienced in leadership, project management, system infrastructure design, implementation, and support with a broad range of experience in multiple facets of information technology.
Education and Training
PMP certification (in process)
Auditing Information Systems, Operation, Maintenance, and Support ITIL Foundation V.3
Jack Welch Management Institute, Strayer University, Executive MBA Texas Southern University, B.A., Psychology
Work Summary
Fort Sam Houston, San Antonio, TX
DHA, Infrastructure Change Management Coordinator
2018 - 2019
Collaborate with Stake Holders to manage requested infrastructure changes.
Provide support and assist with preparation to submit requests to the review board for approval. Review and update CM processes as needed.
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• Conflict mediation between stake holders and review board members..
The Solomon Group, Houston, TX 2016 – 2018 Applications Project Coordinator
Migrate computer systems to new hardware, Windows 10 and Office 365. Migrate data on existing file server to new file server with Windows Server 2016. Provided training and continued support as needed for all locations.
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Collaborated with decision makers to determine hardware and software needs. Worked with vendors to procure hardware and software.
Planned and managed full hardware refresh for all locations
Migrate all applications to new server farm and user devices.
Cameron LNG, LLC, Houston, TX Systems Administrator
2015 – 2016
Supported Cameron LNG (a $10 Billion dollar project) as the System Administrator for both the corporate office and plant facility in Hackberry, LA. Focused on improving customer relations between IT and business units to improve departmental bridges. The company has 2 locations with 600 users.
Provided incident management for issue identification, diagnosis, troubleshooting, tracking, escalation and resolut

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